Privacy Policy

This Privacy Policy (the “Policy”) sets out the basis on which Zaina Fine Jewelry and its subsidiaries (collectively "Zaina Fine Jewelry", "we", "us", "our") collects, uses and discloses personal information obtained from you when using www.zainafinejewelry.com (the “Website”). By visiting our Website and/or by using the services provided in this Website you expressly agree to be bound by the terms of this Policy and you consent to our collection, usage, sharing of your information (as defined herein) in accordance with the terms of this Policy. We reserve the right to amend, update or replace this Policy anytime without any notice.

TO THE EXTENT ALLOWED BY LAW, BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.

YOUR INFORMATION

THE TYPE OF INFORMATION WE COLLECT FROM YOU IS EITHER PERSONAL TO YOU, OR IS GENERAL IN NATURE:

"Personal Information": When you register as a customer with us online, in-store or over the telephone, update your information, purchase take part in promotions or send emails to us, you provide us with information which we store and process. Such information may include your name, address, phone number, email address, purchase and transaction history, billing information, interests, and other such 'Personal Information'.

We collect information that personally identifies you, such as your name, date of birth, gender, address, phone number, mobile phone number, e-mail, postal address, your purchase history, payment information, and other personally identifiable information that you choose to provide us with or that you choose to include in your account (“Personal Information”). You may be asked to provide us with Personal Information when you register with the Site, and at other times.

"General Information": We also receive more general information from you as a result of your visits to, and use of, the Website. This general information does not identify you personally, and can include information such as your IP address, the date and time you access the Website, length of time you spend on the Website, your browsing history (recorded by the text and graphics files that compose that page), the Internet address of the website from which you linked directly to our Website, and other such 'General Information'.

COLLECTING INFORMATION

Most of our services in this Website can be used without giving us any information. However, by using our Website, such as when you contact us through the Website or make use of certain services from us such as enquiring about or buying our products or entering our promotions (whether through the Website, over the telephone or in-store), you accept that we may collect Personal Information from you for various purposes, including those mentioned above and including purposes intended to: provide you with a better service, and in particular to keep internal records; improve our products, services and this Website; communicate with you if you have ordered or purchased products from us; contact you for market research purposes; and provide you with information about new products, promotions, special offers and other information.

With regard to General Information, by using our Website, you accept that we may use that information to help us make our Website more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the Website’s technical design specifications and identifying system performance or problem areas. For tracking activity on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used – none of which would be in a way that personally identifies any users. This information is not shared with anyone beyond the support staff for this Website, except when required by law enforcement investigation, and is used only as a source of anonymous statistical information.

NON-DISCLOSURE OF COLLECTED INFORMATION

We will not share, sell or rent your Personal Information or General Information in any other manner to any third parties except when we have your permission; or if required to do so by law or any governing authority; or to protect the rights, property or safety of Zaina – Fine Jewelry, our customers or others; and or it is necessary to enable us to perform services requested by you.

SECURITY

Keeping your information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorized access, use, alteration, disclosure or destruction. Whist we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information and General Information, we will not be held responsible for any unauthorized access by third parties and we cannot guarantee that the Personal Information and General Information provided by you or that is transmitted via this Website or by e-mail is totally secure and safe.

COOKIES

In addition to the Personal Information and General Information that we collect through the Website, the Website uses cookies and you hereby consent to this use. Cookies are files that store information on your hard drive that allow our Website to recognize you, track new users and to record session information. Most browsers are automatically set to accept cookies but if you choose you can disable the cookies from your browser. We use cookies and other anonymous identifiers to analyze use of and improve the Site and Services and as described in the Advertising and Online Tracking Section of this Privacy Policy. We do not use cookies to collect Personal Information. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of the Site or Services may not work if you delete or disable cookies. Some of our Service Providers (defined below) may use their own cookies, anonymous identifiers, or other tracking technology in connection with the services they perform on our behalf.

LINKS TO THIRD PARTY WEBSITES

As a service to our users, our Website may provide hyperlinks to other third party websites not within our control. We cannot be responsible or liable for the content of such websites and we advise you to exercise caution and review and understand the privacy policy of such websites before providing them your Personal Information.

APPLICABLE LAW AND JURISDICTION

This Policy as well as your access to our Website is subject to and governed by the laws of Kingdom of Bahrain without giving effect to conflicts of law principles thereof. Any dispute regarding this Policy or our handling of your Personal Information and General Information is subject to the exclusive jurisdiction of the Courts in Bahrain.

CONTACT US

Please contact us at the following address if you believe that any Personal Information that we hold about you is incorrect or incomplete, if you want to change any marketing preferences, or if you have any queries, complaints or recommendations about this Policy, and we will endeavor to respond to you promptly. Zaina Fine Jewelry, info@zainafinejewelry.com, Manama, Kingdom of Bahrain.

OTHER TRANSFERS

We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with our Company. If our Company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information and Usage Data in connection with such transaction. You will have the opportunity to opt out of any such transfer if, in our discretion, it will result in the handling of your Personal Information in a way that differs materially from this Privacy Policy.

LINKS

Our Site and Services may contain links to other websites or allow others to send you such links. A link to a third party’s website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

CHILDRENS PRIVACY

The Site and Services are intended for users who are 18 years old or older. We do not knowingly collect Personal Information from children under the age of 18. If we become aware that we have inadvertently received Personal Information from a child under the age of 18, we will delete such information from our records. Bahrain users under the age of 18 may request the removal of their content or information publicly posted on the Site or Services by e-mailing us at info@zainafinejewelry.com . Please note that most of the user content that appears on our Site of Services is stored and controlled by third party providers; thus, complete and comprehensive removal of the content may not be possible.

PROCESSIONG OF PERSONAL INFORMATION

Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. Please be advised that we may process and store information in the Kingdom of Bahrain. By using the Site or Services, you are agreeing to the collection, use, transfer, and disclosure of your Personal Information.

PRIVACY POLICY CHANGES

We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site. Those changes will go into effect on the “Revised” date shown in the revised Privacy Policy. By continuing to use the Site or Services, you are consenting to the revised Privacy Policy.